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Q: What is Microsoft Security Essentials (MSE) exactly?
A: MSE is Microsoft’s free antivirus offering to users of genuine Windows 7, Vista & XP users. It is specifically designed for individual consumer PC use using the smallest resource footprint possible to provide complete anti-malware protection and will include a new protection technology, as part of the Microsoft anti-malware engine, called Dynamic Signature Service (DSS).

Q: Where can I download Microsoft Security Essentials (MSE) from ?
A: You can download it from Microsoft or even Softpedia.

Q: How is MSE different from Windows Defender?
A: Windows Defender detects and removes spyware only. MSE is designed to protect against the full breadth of malicious software, and specifically also prevents viruses, rootkits, worms, trojans, and other malicious software from infecting your machine. MSE is a super set of Windows Defender.

Q: Is MSE designed to replace Windows Defender and the Windows firewall?
A: No but if you are running Microsoft Security Essentials, you do not need to run Windows Defender. MSE will disable Windows Defender in order to manage the PC’s real-time protection. You need not disable Windows Defender manually.

MSE does not include a firewall? But it will work in tandem with your Windows firewall to protect your PC.

Q: How do I submit Bug Report to Microsoft for MSE?
A: Bug reports can be submitted via the Microsoft Connect web site for Microsoft Security Essentials.

Q: Do I need to remove other antivirus applications before installing MSE?
A: Yes you shoul remove your other “memory resident” antivirus applications, before you install Microsoft Security Essentials. A Memory Resident antivirus application is an application that starts when you turn on the computer, and stays started until you turn off the computer.

Q: How can I create a Security Essentials Support log file?
A: MSE includes a small utility that allows you to create a support log.

In Windows 7 / Vista , open cmd as an Administrator.
Type cd %programfiles%Microsoft Security Essentials.
Type MpCmdRun.exe –getfiles.
The application will run for 5 minutes and create a zipped file called MPSupportFiles.cab.
This will be saved automatically to %ProgramData%MicrosoftMicrosoft AntimalwareSupport folder.
Attach the zipped file to your bug report.

Q: Where can I get additional help for MSE?
A: You can get support on MSE at the Microsoft MSE Forum. You are also most welcome to visit our Forum.

Q: How can I submit a case online or report a possible virus or spyware problem to Microsoft?
A: You can do so at the following links:
Submit a case online
Report a possible virus or spyware problem to Microsoft.

Q: What are the minimum system requirements for installing MSE?
A: A CPU with clock speed of 1.0 GHz, 1 GB RAM, VGA 800×600, Disk space 140 MB.

Q: When will its RTM and be available for me?
A: MSE RTM is scheduled for H2 2009 in 10 languages and in the following 20 markets: Australia, Austria, Belgium, Brazil, Canada, China, France, Germany, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, Spain, Switzerland, United Kingdom, and the United States.

I got an interesting email from a major software publisher the other day. They develop, sell and support solutions that run on the Windows platform. Their integration with Microsoft is pretty tight and it’s important for their support staff to know about Windows Server Active Directory.

The Irish Windows User Group is running a session on Windows Server 2008 R2 Active Directory on September 25th at 09:30GMT. The presenter is Microsoft Ireland’s Wilbour Craddock. We’ll be running it as an in-person event but there will also be a live webcast.

The leader of this company’s EMEA support team asked if it would be OK to set our LiveMeeting webcast on a projector and speakers. He had a team of 30+ staff that he wanted to attend the session so they could start learning about the new functionality. He also said he was thinking of getting other support teams in other regions to do the same thing. What an absolutely brilliant idea! He asked if this was OK? Absolutely. If one person on his site managed the keyboard to ask questions our moderator would read them out to the presenter so they could be answered. Now this company’s support staff could virtually attend the session without a massive road trip and abandoning the office.

So if you want to do something similar:

  • Set up a PC with LiveMeeting installed on it in a meeting room and tune into the web cast.
  • Set up a projector and decent external speakers for the PC.
  • Assign one person to locally moderate questions and type them into the LiveMeeting client.

It’s a simple and cheap way to start the education process for your staff.